Return & Exchange Policy

At Cover Mint, we strive to ensure that you are satisfied with your purchase. Please read our Return & Exchange Policy carefully before placing an order.

1. Exchange Only Policy

We offer exchanges only for eligible products. Returns and refunds are not accepted. We request customers to review their order details carefully before making a purchase.

2. 48-Hour Exchange Window

Exchange requests must be submitted within 48 hours of receiving your order. Requests submitted after this period may not be accepted.

3. Unboxing Video Is Mandatory

A clear, continuous, and unedited unboxing video is mandatory to request an exchange. The video should begin before opening the package and clearly show the packaging, product, and any damage or defect, if applicable.

Exchange requests submitted without valid unboxing video proof may not be accepted.

4. Product Inspection

Please inspect your product immediately upon delivery. If you receive a damaged, defective, or incorrect item, contact us within the specified 48-hour window and provide the required unboxing video as proof.

Please retain the original packaging until your exchange request has been reviewed.

5. Exchange Request Process

To request an exchange, please email us within 48 hours of receiving your order. Include the following details:

• Order number

• Reason for the exchange

• Clear photographs of the product, if applicable

• Required unboxing video proof

Our team will review your request and guide you through the next steps. Exchange approval is subject to verification and eligibility.

6. Contact Us

For exchange requests or any questions regarding this policy, please contact us at:

Email: covermintt@gmail.com

Please ensure that your request is submitted within the specified time frame.

Important: Inspect your product as soon as it is delivered and keep your unboxing video safe. Requests that do not meet the policy requirements may not be accepted.

Thank you for shopping with Cover Mint!